Table Of Content
- For more information, prices, or to book your holiday call freephone on 0800 169 0742*
- What are the hours for Disney Cruise Line’s customer service?
- Social Media for Disney Cruise Line’s Customer Service
- Convenient Port Canaveral “Park & Cruise” Hotels
- For Guests with Disabilities (Special Services)
- Understanding Disney Cruise Line Preference Requests
- Everything to Know About Internet on a Cruise (Speed, Cost, & More)

I can say with 100% certainty that if you enjoy a nice meal, this is worth the extra $45 once during your cruise. Be prepared for sticker shock, though, as these suites will almost certainly be near or over five figures on many sailings. This split bathroom situation places a sink and the shower/tub combo in one bathroom and the toilet and another sink in the other.
For more information, prices, or to book your holiday call freephone on 0800 169 0742*
While mail communication may not offer the same speed as other methods, there are advantages to this approach. Sending mail allows you to provide any supporting documents or physical materials that may be necessary for your inquiries or requests. Additionally, it provides a tangible record of your communication with Disney Cruise Line. If you prefer the traditional method of communication, you can contact Disney Cruise Line through mail.
What are the hours for Disney Cruise Line’s customer service?
Whether you have questions about onboard activities, dining options, or special requests, the email communication allows for thorough and comprehensive responses. Their onboard credit is among the most generous around, and guests can use it towards alcohol, souvenirs, gratuity, spa treatments, and more. In addition, they have a team of experienced agents who can help you plan the perfect trip, taking into account your budget, travel dates, and preferred activities.
Social Media for Disney Cruise Line’s Customer Service
If your 10-to-12-year-old child visits Edge, they can also play at the Oceaneer Lab and Oceaneer Club, so they have options. Technically, Edge is for kids ages 11-14, but you can get your 10-year-old in with permission — and once they figure that out, it's probably all over for the "little kid club." Disney Wish has the added perk in the kids club of a slide that takes the kids straight from the main atrium and into the fun. Your kids don't need an appointment to pop in here; they can come anytime from open to close — and the club stays open pretty late. All five Disney ships have amazing spaces for kids in the 3-to-12-year-old range in the Oceaneer Club and Oceaneer Lab.
Convenient Port Canaveral “Park & Cruise” Hotels
If you are on a ship that still charges by the amount of data used, we recommend not doing that and connecting either when you are in port or via a plan from your cellphone provider. Parents can stay with kids and play during open hours on the first day and select times on other dates, but most of the time, the Oceaneer Club and Oceaneer Lab are kids-only. Your kids will check in and out by scanning a special MagicBand that also tracks where they are within the kids clubs.
After you book your cruise, visit the My Reservations area where you’ll see the place to request your character call. Either way, if you have a cruise booked with Disney Cruise Line, you definitely need to take advantage of the Disney cruise character phone call to announce you trip. This call from one of your favorite Disney characters (including Mickey) is completely free for guests who have booked a cruise. Second, there is the Unlimited Premium Wi-Fi Package ($40 per day), giving you full access to the web and streaming services — including YouTube, TikTok, and Netflix. With this level of service, making calls, sending texts, and video chats are no issue. First is the Unlimited Wi-Fi Package ($30 per day) that includes access to things like Facebook, Twitter, and Snapchat, along with the rest of the web.
Disney Cruises From Port Everglades - FAQs You Need Answers To! - DCL Fan
Disney Cruises From Port Everglades - FAQs You Need Answers To!.
Posted: Tue, 03 Oct 2023 07:00:00 GMT [source]
You can call the special number and type in your specified code whenever you’re ready for the call to take place. The state where I live does not permit Disney Cruise Line to call me. If this is true of your state as well, DCL will give YOU a phone number to call instead.
While Disney may be a household name, Disney Cruise Line is actually a small line. It currently sails just five ships, compared to 27 at its family-friendly competitor Royal Caribbean. But unlike at the Disney theme parks, which can be a bit complicated to navigate, long lines and complex strategies are rarely a part of the Disney cruise experience. Disney went so far into charting its own path as to get special approval from the U.S.
Everything to Know About Internet on a Cruise (Speed, Cost, & More)
By providing these details upfront, the cast member will be able to assist you more efficiently and ensure that your needs are addressed. You’ll be glad to know that Disney Cruise Line offers a live chat feature on its website. This means that you can get answers to your questions in real time without having to wait on hold or for a response by email.
Some of the places you’ll find character greetings or sightings on your cruise include the dining rooms, deck parties (like pirate night), live shows, and the atrium. Additionally, characters are available to meet on Disney’s private island, Castaway Cay. European cruises sail from 13 homeports this year, with New York City, Le Havre (Paris), and Oslo being three new homeport options for Norwegian Cruise Line guests. The line will have nine ships in the region, including its newest vessels Norwegian Prima and Norwegian Viva. Private cruise ship destination to visit the largest Tlingit community in the world.
If you want to use Disney’s plan, click the Vacation Protection Plan box or speak with your travel agent. Your first step to making online DCL cruise preference requests is to visit DisneyCruiseLine.com, log into your account, and select My Reservations. When you choose to apply (and are approved) for a new credit card through our site, we may receive compensation from our partners, and this may impact how or where these products appear. Please view our advertising policy and product review methodology for more information. You'll certainly pay more for the privilege of sailing with Mickey and Minnie than with some other family-friendly lines.
There are currently no group rates or discounts available for large parties traveling together on Disney Cruise Line. However, you can still contact The Vacationeer for onboard credit discounts. A stop here offers a view of the Golden Gate Bridge, a ride on a cable car, and a visit to Fisherman’s Wharf.
You'll have to get yourself back home from that port, but you may save on the cruise in the process. However, on round-trip cruises departing European countries with a lower drinking age, passengers years of age can drink alcohol on board with signed parental consent. For round-trip cruises from Sydney, Melbourne, Auckland and Brisbane, guests 18 years of age and older may purchase and consume alcoholic beverages without parental consent. Note that it is important that the name on your reservation be exactly as it is stated on your passport or other official proof of nationality.
Here you'll find video games, an indoor slide, fun programs and games with the staff, arts and crafts, surprise character visits and more. Your kids need to be potty trained to stay in this club, so use that as motivation for a kid approaching 3 years old before your next cruise. Little cruisers can be transformed into a princess or pirate at sea at the onboard Bibbidi Bobbidi Boutique, which does themed kid makeovers and sells costumes as part of the package.
There are a few ways to contact customer service at Disney Cruise Line. The most direct method is to call their customer service phone number. If you need a quicker response, you can try the live chat feature on their website. Finally, you can always contact a Disney travel agency, who can assist you with your communication needs. When making a phone call to Disney Cruise Line, it’s important to have your specific details and questions ready. This could include your desired travel dates, cabin preferences, dining arrangements, and any other relevant information.
These beverages must be packed in carry-on (not checked) bags or luggage. If you are on a ship that charges by day instead of by the amount of data used, expect the prices to vary from $12-$36 per day, depending on the speed you select. There are often discounts for buying Wi-Fi access for the length of the cruise. While some gratuity is included at Palo and Remy, you'll likely want to add an additional tip if you enjoyed the service. If you stay in a concierge-level room or suite, it is customary to tip the Concierge Lounge hosts at the end of your cruise a recommended amount of $8 per night per guest.